Client First – Lombard Kudos
The Lombard office would like to recognize two employees who went the extra mile to put the client first. Thank you for your hard work, Jeff and Susan!
Jeff took the time to generate a document with all of our client’s providers by names and location. The document Jeff created is beneficial to AdvantEdge and other departments are utilizing his document when they need to research providers.
In addition to creating a provider list, Jeff took the time to organize the AdvantEdge phone list by category to help individuals know which department an employee is located in. The phone list was distributed to the IDM team and they were all thankful to Jeff for putting this together. In addition to breaking it down by category, he color-coded the list by department.
“Susan is a true professional that any organization should be proud to have as part of their team. She is proactive and tenacious in getting the job done.” These are just a couple of statements made recently by one of our patients. Susan did an outstanding job helping this patient work through his charges and brought resolution to his outstanding questions.